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Cancellation Policy

Your appointments are very important to our team at Face 2 crown . Time alotted for an appointment is reserved specifically for you to enjoy your services. A deposit is required for every service We do understand that sometimes unavoidable situations arise and schedule adjustments are necessary We will do our best to work with you in the event of an emergency However, we respectfully request at least a 24-hour notice to adjust or reschedule your appointments When you forget or cancel your appointment without giving a 24-hour notice, your stylist loses the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. We ask that all current and new clients provide a credit card number upon booking that is stored in a secured encrypted file. If we do not receive the required notice for adjustments and cancellations, a 20% service fee will be applied to your credit card. We respect you as a valued client and hope to continually be of service to you. We thank you for your loyalty. As a courtesy, all appointments made more than 48-hours before the appointment will be confirmed via e-mail, text, or phone call. Thank you God bless

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